Meeting/Event Information

An Exclusive for SHRM Members:  
Communicating Change to People Who Don't Listen
with Dan Kaplan 

 ** VIRTUAL EVENT **

Date:  Wednesday, August 26, 2026
Time:  9:00-10:00 a.m.
Place:  VIRTUAL EVENT
Special Note:  This is a special event for SHRM members

When organizations go through major changes, people react differently—and leaders often assume others need what they themselves would want. This session helps you understand how individuals process change, what they truly need during periods of uncertainty, and how small, targeted actions can make a profound difference. You’ll learn how to shorten the gap between disorientation and re-orientation and adapt your communication so your message lands with clarity, empathy, and impact.

Learning Objectives:

• Understand how employees respond differently to change
• Adapt communication to support people through transitions
• Communicate change with clarity and impact
• Help employees reorient faster during change
• Support morale and reduce resistance to change
• Take targeted leadership actions that ease transitions
  
  

About our Speaker
Dan Kaplan

Dan Kaplan believes almost anything is possible when people learn to communicate effectively. A mountain-climbing expedition leader and communications expert, Dan has spent nearly 30 years helping leaders and teams navigate difficult conversations, build trust, manage conflict, and improve accountability.

Through his firm, Confident Communicators, LLC, Dan works with organizations across the public, private, and nonprofit sectors. His clients include Google, The Gates Foundation, the US FDA, and the State of Maryland. Dan is an Everything DiSC® Authorized Provider and Certified Trainer.

Dan lives in Baltimore with his wife and three children and raises money for breast cancer research through mountain climbing.